Privacy Policy
The protection of your privacy and your personal data is very important to us. For this reason, we only use your personal data within the framework of legal regulations, in particular the General Data Protection Regulation (hereinafter "GDPR") and the German Federal Data Protection Act (hereinafter "BDSG"). With this privacy policy we would like to inform you about the nature, scope and purpose of the collection, use and processing of your personal data by DeepL SE, regardless of whether you create a DeepL Pro account, use our applications or visit our website.
1. Personal information we collect
In order to register on the Platform and identify yourself, we will request your email. To create your profile on the Platform you may include personal information such as your country or city of residence, a photograph, first and last names, education, work experience, and any other additional information you might want to share in your profile. The profile information helps you make the most out of our Services, like helping other professionals find you and finding business opportunities or projects you might be interested in. However, if you do not want this information to be published, you may leave the profile information fields blank or delete the information already provided. When you visit or use our Services, We register data such as frequency of use, date and time Services were accessed, when you see or click a specific content, your content preferences. We use information when you log in, when you read our emails, and Internet protocol ("IP") addresses to identify you and register your use in the Platform. We do not make decisions based on profiles, beyond personalization of advertisement and for the purpose of the legitimate prevention of Internet fraud. We obtain information through other platforms, for example, when you register via Facebook or similar technologies. This might include personal texts or images available in an external website.
- DeepL SE
- Maarweg 165
- 50825 Cologne
- Germany
If you have any questions or concerns about privacy measures, please contact us at privacy(at)deepl.com. To enter into a data processing agreement in accordance with Article 28 GDPR (see section 4 for more information) and for general questions about our products, you can contact us at sales(at)deepl.com. For more information on data processing when contacting DeepL, please see section 12.
2. Scope of data protection measures
Data protection applies to personal data as defined in the GDPR, i.e. all information relating to an identified or identifiable natural person. An identified natural person is a natural person who can be directly or indirectly identified, in particular through the assignment of an identifier such as a name, identification number, location data, online identifier or one or more specific factors.
3. Texts and translations - DeepL Translator (free version)
When using our translation service, you should only enter texts that you wish to transmit to our servers. The transmission of these texts is necessary for us to be able to translate and provide you with our services. We process your texts, your uploaded documents and their translations for a limited period of time in order to train and improve our neural networks and translation algorithms. This also applies to corrections you make to the translations we offer. The corrections are transmitted to our servers to check their accuracy and, if necessary, to update the translated text according to your changes. When you use the glossary function and add term pairs to the glossary, the corresponding data is only saved locally and is not transferred to our servers, so glossary entries cannot be used in a different browser or on a different device.
Please note that in accordance with the Terms of Use, translation of texts containing personal data of any kind using DeepL Translator is prohibited. Translation of personal data is only possible as part of a subscription to DeepL Pro (see section 4).
4. DeepL Write Alpha/Beta
DeepL Write Alpha/Beta is a feature that can be used to improve the quality of texts. This feature is currently in the testing phase. This feature under testing is not included in the range of services included in your subscription to DeepL Pro. For more information about features in the testing phase, please see the Pro Terms of Use. See the Terms of Use for DeepL Pro. If you use DeepL Write Alpha/Beta without subscribing to DeepL Pro, you should only enter texts that you wish to transfer to our servers. The transmission of these texts is necessary so that we can improve the quality of your texts and provide you with our services. We process your texts and their improved versions for a limited period of time in order to train and improve our neural networks and algorithms. This also applies to corrections you make to the text enhancements we offer you. The corrections are transmitted to our servers to check their accuracy and, if necessary, to update the enhanced text according to your changes.